Customer Service

Contact Us

Unit B, Rubery House, The Avenue, Rubery, Birmingham, B45 9AL

Tel: 0121 453 7927

Email: info@underlayunderlay.net 

We Accept

SHIPPING 

Where do you ship to? 

We deliver to mainland UK. For shipment to the Isle of Wight, N.Ireland, Isle of Man, Isles of Scilly, Scottish Highlands, Islands of Scotland, Channel Islands and outside of the UK please contact us for a quote.

 

How long does shipping take? 

Your order will be despatched the same working day if ordered before 12PM and be delivered within 2-3 working days.

 

PAYMENT

What forms of payments do you accept? 

We accept Mastercard Credit & Debit card, Visa Credit, Debit and Electron. Visa purchasing, Maestro and PayPal.

RETURNES

What is your returns policy? 

You may return the goods purchased within 30 days of the date of purchase at your own cost. A full refund will be given if the goods are unused and undamaged.

If goods are damaged upon arrival you must notify Underlay Underlay within 48 hours for a full refund.

Still got questions? Contact us>

FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked: